Working in a call center can be stressful. This is true if you are in an environment where layoffs are imminent. Instead of sitting around waiting for the hammer to drop, focus on minimizing the chances of ending up eliminated. Here are 5 ways to avoid being the victim of call center layoffs.
Can you be laid off for no reason?
There are many people working in with their jobs are on the line. A call center layoff can happen even without advanced notice. If you want to be in the pool of coworkers who remain once the dust settles, you should prepare well in advance by demonstrating your unwavering commitment to your job.
How do you prepare for call center layoffs?
if you are in an environment where layoffs are imminent. Instead of sitting around waiting for the hammer to drop, focus on minimizing the chances of ending up eliminated. You can 1) Improve Your Attendance Record 2) Offer Ideas 3) Avoid Office Drama 4) Be A Team Player, and 5) Learn New Skills.
1. Improve Your Attendance Record
Many people believe there is nothing wrong with being absent here and there, but sometimes, it can come back to haunt you. If your company is performing call center layoffs, those with a perfect attendance will have a better chance of holding on to their positions. While it may be necessary to take a day off, try to show up as often as possible. Also, arriving on time should become your natural habit..
2. Offer Ideas For Improvement
Bosses love when employees offer ideas that increase productivity in your workplace. This does not mean you should offer random information. The key is to be as creative when brainstorming, yet stay realistic at the same time. If your insight proves to be effective, you will be considered an asset to your company and they will be more than happy to keep you on board.
An example of a creative idea would incentivize the use of fitness apps. Since it is common for people to become lazy from sitting all day, giving them the motivation to exercise and/or eat better will boost the morale of your office while making sure people are staying in good health and less likely to call in sick.
3. Avoid Office Drama
If you are one of those people who hang around the water cooler looking for your next piece of gossip, you are likely one of the first to go (or at least moved to the night shift) when call center layoffs happen.
Since you are showing everyone that office drama is more important than an effective worker, there is no need to keep you around. It tempting to learn all about who is doing what and why, but sticking your nose where it doesn’t belong will not have positive results.
4. Be A Team Player
Focusing on individual goals is great, but helping your team achieve goals is more admirable. Sometimes others need help to ensure they complete their work. If you you contribute towards the good of your team, you are likely to be spared when call center layoffs occur.
5. Learn New Skills
When many people hear there may be layoffs, they try to stay in the background and hope not be noticed. This is never a great idea, since star employees are the ones considered irreplaceable. One way to reduce your chances of becoming a target is learning new skills. When your boss learns that you are knowledgeable in more than one area they will see you in a better light.
There are many people working in with their jobs are on the line. A call center layoff can happen even without advanced notice. If you want to be in the pool of coworkers who remain once the dust settles, you should add all these ideas to your to-do list.
Feel free to pass this along to your coworkers if you want to continue sitting next to a familiar face, otherwise you’ll be having to make new friends.